Operations Manager

(Los Angeles)

Status: Full-time, exempt

Reports to: Director of Operations

Compensation: $75-85k annual salary dependent on experience. Benefits include medical, dental, vision, 401k, paid time off, paid holidays and matcha perks.

About rocky’s matcha

rocky's matcha is an independently owned tea company specializing in ceremonial grade matcha. our mission is to provide a great cup of matcha for good people everywhere.

The Position:

The Operations Manager owns the planning side of rocky's matcha's supply chain and operations. This position will manage our suppliers, co-packers and third-party logistics partners to source, pack, store and ship our products. This role makes sure that network has the right materials, in the right place, at the right time.

This position owns demand and supply planning, procurement planning, production scheduling, inventory planning and operational reporting, and sets the weekly priorities for our Operations & Logistics Lead. This is a highly analytical, cross-functional role ideal for someone who loves building scalable systems and keeping product flowing on time and within budget in a fast-growing CPG environment.

Responsibilities:

Demand & Supply Planning:

Own demand planning and forecasting across all sales channels in collaboration with leadership.
Translate forecasts into material, packaging and finished goods requirements.
Maintain inventory targets and flag stockout, overstock and lead-time risks early.

Procurement & Production Planning:

Own the purchasing plan for raw materials, packaging and accessories; prepare purchase builds for approval.
Build and manage production schedules with co-packers and logistics partners.
Coordinate with suppliers on timing, lead times and specifications.

Inventory Planning & Vendor Performance:

Own inventory planning and accuracy across all locations; research and resolve count variances with Operations Lead.
Measure and report partner performance against agreed standards.
Collaborate closely with & set weekly priorities for the Operations & Logistics Lead and provide coverage as needed.

Cost, Reporting & Systems:

Own weekly and month-end inventory reporting, reconciliation and valuation.
Track and analyze COGS, production costs and shipping costs.
Maintain operational dashboards and provide insights to leadership
Ensure data integrity of our ERP database & all operational record-keeping.
Own product and inventory data; support ERP implementation and process improvements.

Cross-Functional Support:

Support new product launches with supply planning and item setup.
Support food safety, quality and traceability programs with data and documentation.
Support wholesale sales operations.

Success Looks Like:

We never run out of stock, or are unnecessarily overstocked.
Production runs are planned ahead, with materials confirmed and risks flagged early.
The logistics team always knows what to execute and why.
Weekly and month-end reports are accurate and on time.
Leadership has clear visibility into inventory, COGS and supply gaps.
ERP data and inventory records are accurate.
Food safety & quality control protocols are adhered to.

Requirements:

2+ years in supply chain, operations or production planning, food and beverage or CPG preferred.
Strong spreadsheet and data skills (Excel, Google Sheets); ERP experience a plus.
Experience working with co-packers, 3PLs or contract manufacturers a plus.
Analytical thinker with strong attention to detail and follow-through.
Clear communicator who can coordinate between partners, the team and leadership.
Comfortable working independently in a fast-growing, evolving environment.
Must be located in the greater Los Angeles region.

Applicants are expected to have current work authorization in the country that the role is located. We strongly encourage under-represented minorities to apply.

rocky’s matcha is an equal opportunity employer - we welcome everyone to our team.

It has been and will continue to be a fundamental policy of rocky’s matcha not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

Rocky's Matcha

Operations Manager

About the Job